Leadership profile
I have spent more than 15 years helping organisations turn digital strategy into work that teams can run. My roles have covered technology roadmaps, governance, customer systems, data, transformation delivery, regional operations, and leadership development.
I work best where the challenge sits across business priorities, technology, customer experience, and the people responsible for delivery.
Leadership scope
15+ years
Digital, technology, transformation, and operating leadership.
14 markets
Regional experience across APAC markets and teams.
Up to 33 reports
Direct and indirect teams across complex change programmes.
Multi-million scale
Budget, spend, delivery, and operating accountability.
Career record
2023 to present
Hong Kong
US$2.5m project budget
Support clients with technology needs, platform and data-flow reviews, integration priorities, AI governance, and practical operating improvements. I also built the ActaOS MVP for legal operating work, bringing intake, workflows, approvals, documents, budgets, billing readiness, and reporting into one system.
2021 to 2023
Hong Kong
US$3m budget, 14 direct reports
Led digital innovation work covering content automation, search, data use, AI governance, quality control, reporting against client KPIs, and employee training. The role combined commercial accountability with practical systems for repeatable delivery.
2019 to 2021
Hong Kong
US$2.4m budget, 4 direct reports
Developed technical roadmaps, reviewed vendors and technology risk, aligned customer-experience priorities with delivery plans, and introduced systems that reduced manual work and improved the consistency of document delivery.
2019
Hong Kong
US$12m spend, 5 direct and 28 indirect reports
Worked with senior leaders, business teams, and technology teams to prioritise system change, introduce a scaled Agile operating structure, and balance immediate service needs with longer-term transformation priorities.
2012 to 2018
Hong Kong
US$4.5m spend, 12 direct and 14 indirect reports
Led the regional digital presence across East Asia, including content, customer-facing platforms, continuity planning, digital capability building, analytics, and a major global CMS rollout. The work brought local and regional teams together around shared operating standards.
What I bring
Roadmaps, priorities, delivery plans, and reporting that make the next decision clearer.
Technology, AI, privacy, quality, and data controls that support useful progress.
Capability building, coaching, clear responsibilities, and operating routines that endure.
What I am building
Alongside leadership work, I am building 2nd Bell and testing ActaOS. They are focused ventures, not substitutes for the leadership record above.
Contact
You can also find my background and current updates on LinkedIn.